Planning During a Time of Loss.

We extend our deepest condolences during this incredibly difficult time. We understand that you are experiencing immense pain and heartache, and you are not alone in this journey.

Our team is here to offer compassionate support and guidance, ensuring you feel heard every step of the way. Please reach out if you need assistance or someone to talk to.

Where to start when a loved one has died

We’re here for you. In life’s toughest moments, you need a partner you can trust with experience in what matters – providing caring service.

What to do at a time of loss

1. Contact the authorities

If a death has occurred while not in the care of a medical professional or hospice facility, please dial 911 if police or paramedics are not present.

2. Give us a call – We’ll take care of the rest

Call us at (760) 328-3140 available 24/7.

Please call us as soon as you’re ready.

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We will bring your loved one into our care.
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We will schedule a time for you to meet with one of our counselors.

3. Preparing for your appointment

Be prepared to provide your loved one’s personal information, including:

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Social Security Number
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Date and State of Birth
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Father's name and place of birth
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Mother's full maiden name and place of birth
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Military discharge papers (DD-214)
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Name of family clergy and place of worship
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Healthcare directive (if applicable)

Please note these items are required by the State of California to complete the Death Certificate

4. Lean on Us — We’re here to help you.

At Forest Lawn Coachella Valley, we are committed to supporting you during your time of need. Our experienced team has provided care and comfort to countless families over the years, and we are here to offer the same compassionate service to you and your loved ones.

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Planning for immediate need, FAQs

Contact us at (760) 328-3140. Our staff is available to receive your call 24-hours-a-day, 7-days-a-week. We will make arrangements to bring your loved one to Forest Lawn immediately. You may also want to give our number to your loved one’s caretakers so that they can contact us at the time of your loved one’s passing.

Our staff will also set a time for you to meet with one of our Memorial Counselors to make arrangements. Please note that no arrangements are required in advance. We provide you with the option of making arrangements in advance or after death occurs.

Forest Lawn can make arrangements to ship your loved one anywhere in the United States, as well as to most other countries.

For an international transfer out, your Memorial Counselor and our experienced staff will make all of the necessary arrangements for transfer. We will process all of the necessary documentation required by the Consulate of your specific country.

The cost of shipping will vary depending on the destination, Consulate, and airline requirements. Please contact us at (760) 328-3140 for further information on your specific shipping needs.

If you will not be having any memorial services in another state, Forest Lawn can simplify the process for you by making all of the transportation arrangements for the transfer of your loved one from another state to Forest Lawn for funeral services and burial.

You only need to make all of your arrangements with Forest Lawn, not a second party or another mortuary. Simply contact us at (760) 328-3140, and we will arrange to have your loved one transferred to Forest Lawn for burial. We will arrange for you to meet with one of our Memorial Counselors either by phone or in-person to make the arrangements.

If you will be having church or memorial services outside of California in your state, you will need to contact a local funeral home to provide you with the mortuary services that you will need. Your funeral home will then make arrangements to ship your loved one to Forest Lawn.

Please refer to the contact us page. We will send you a package of the information you request.

You may also contact us any time at (760) 328-3140.

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